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helens54
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virgin phone fault of neighbour over 80 who can help

on ‎01-04-2020 16:07

My neighbour ,who has a virgin media phone, has a fault on his landline and cannot be contacted or phone out. I cannot report this on 150 as prerecorded saying go online.My virgin phone is working ok. He needs this phoneline as he is living by himself . Who at virgin can help someone on the vulnerable list?

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C_Butcher86
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Re: virgin phone fault of neighbour over 80 who can help

on ‎01-04-2020 16:10

Hi,

Send me a PM with their account number and I can book someone to come and check it out, they can normally fix phones without going in to the house.

Thanks Chris





To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


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