Virgin Media Community

[stuartjones]

We currently have a phone that has a flashing light when we have a message.  With the new virgin media broadband-based phone you have to pick up the handset to find out if you have a message.....therefore its most likely that you will only know if you have a message when you go to make a phone call, which rarely happens!!  Therefore are there any answer phones that are compatible with this new broadband service phone?........I currently use Vonage for work and they have a box whose light flashes if I have a phone message!

[BenMcr · Accepted solution]

If you have a phone with a built in answerphone that flashes for messages, this will continue to work on the Hub based home phone.

Separately you can also get a voicemail service that's on the home phone - which is one you need to pick up the phone to see if you have a message. But you don't need to have this if you've got one built into your phone.

[stuartjones]

the standard blurb from virgin for this change over service to broadband based is you automatically get the answerphone service.......will try out the answer phone later, thanks.

[Paul_DN]

Hi stuartjones,

Thank you for reaching back out, please let us know how you get on once you have been able to try your answerphone.

Regards

Paul.

[BenMcr]

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@stuartjones wrote:

the standard blurb from virgin for this change over service to broadband based is you automatically get the answerphone service.......will try out the answer phone later, thanks.

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You do get the line based answerphone service for no cost, but if you don't need it you can get it turned off on your line if it isn't already.