from day of joining Virgin Media ;how long does it take to transfer your old landline over to Virgin .and how do you know when this has happened.
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Hi, usually 24/48 hours after install. Have yiou signed up already?
Here to help! Im a Field Technician helping out from home.
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Thanks for your reply, langridgepeter,
You can also find our more about our number porting process here: https://www.virginmedia.com/help/keep-my-number
well ;24/48 hours ; no no .
My old contract was to end 5th March (landline porting )
Bear in mind ,i have had numerous telephone calls to Virgin ;and promised it would transfer by the 5th March ;latest.
Without writing war and peace ;the date became the 10th March .(not a happy bunny)
On the 10th of March ,great ,number ported over in the morning ,but mid afternoon reverted back to the Virgin number.
On the telephone again ;(same day 10th ) was told it was now going to be the 18th March by Virgin.
i explained ,my old BT number was working for a few hours on the Virgin line
My BT line had gone dead and my old provider had informed me Virgin had advised transfer for the 10th
I was under the impression that a number could only be ported if live .
Virgin say it will transfer on the 18th ????
Thank you for your post.
Seems odd that this would happen. So, as it stands the number your using isn't the one you ported over? I will send you a private message so I can have a look into this.
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Yeah - all sound 🙂 Will be done for tomorrow.
again ,thank you
Pleasure is all mine 🙂