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iles2161
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transfer bt number to vm

can’t get through I am a new customer and I asked for the transfer to be done hasn’t been done and it hasn’t been done by BT number is [MOD EDIT: Removed] and I want it transferring to my virgin media phone line which currently is [MOD EDIT: Removed]. The BT line is currently live

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David_Bn
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Re: transfer bt number to vm

Good Afternoon iles2161,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see the number port has not been completed. Can you please advise me if the BT phone line is still active, or if this has been disconnected?

 

To perform a number port between two landlines, we will need both lines to be active

 

Kindest regards,

 

David_Bn

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iles2161
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Re: transfer bt number to vm

both lines are live please action asap

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David_Bn
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Re: transfer bt number to vm

Thanks for coming back to me iles2161,

 

I'd be happy to look into this for you to have the port completed

 

Check out the purple envelope in the top right hand corner for a private message from me

 

Kindest regards,

 

David_Bn

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