"Please check line cord" message

[nevillemoniz]

Landline phone has message "Please check line cord". 

No dialling tone on phone. The phone I have unplugged and replugged, checked cords, connections and the batteries all seem fine. 

So my hardware seems fine. What other line cord may I be missing in my checks.

Thank you!

[Sabrina_B]

Hi @nevillemoniz 👋.

Thanks for updating us. We would need to bring you in for a private message to go through further diagnostics. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina

[Sabrina_B]

Hi @nevillemoniz.

Good to know we have got your issue sorted with your phone. Should you need us in the future please feel free to reachout.

Sabrina

[nevillemoniz]

Thank you Sabrina for resolving this. 

All these days my wife and I thought it was our phone at fault because it said "check line cord". I only took a chance and posted on this webpage in case I was missing some check. How lucky it was you who picked up and ran with it until you fixed it.

Thank you!!

neville

[Ilyas_Y]

Hey @nevillemoniz, thanks for updating us on the forums. 👋🏼

I'm glad Sabrina was able to assist and get the issue resolved as needed!
I'll feed the feedback to the relevant TM for praise. 🙂
Reach out to us if you need anything.

Kind regards,
Ilyas.

[nevillemoniz]

👍

[Tom_W1]

You're welcome!
Many thanks