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juliadrage
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phone out for 2 days, can't contact virgin,

on hold for an hour on my non virgin mobile, no reported outages, done all the checks and tests. How can I get this sorted, or call an engineer. Neighbours service is still ok. We had an outage in the area last week, but it was fixed the same day. Now I can't report the problem at all....Help please

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Paul_DN
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Re: phone out for 2 days, can't contact virgin,

Hi Julia,

 

Thanks for reaching out to us, I have answered your other post, to make it easier to help please can you stick to one post.

 

Kind regards

 

Paul.

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juliadrage
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Re: phone out for 2 days, can't contact virgin,

thanks Paul, now sorted and working

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Paul_DN
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Re: phone out for 2 days, can't contact virgin,

Thank you Julia, take care.

 

Regards

 

Paul.

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