Virgin Media Community

[shankar86]

Hi, 

We have recently set up our home tv, broadband, and telephone package and was meant to get our old phone number ported over. 

I understand it can take upto 10 days.

But its been over 2 weeks and the number hasn't changed. 

Would really appreciate your advice here and what to do next?

Thanks

[C_Butcher86 · Accepted solution]

Hi,

Please send me a PM with your account number and area ref and I can take a look at this for you.

[AllanSpeir]

I have the same situation but can't find a number or contact point at Virgin to sort it out. Does anyone know who/how to contact at Virgin. The service centre telephone number is very well hidden

Cheers,

Allan

[Gareth_L]

Hello AllanSpeir

Sorry to hear this is still ongoing

The number you wish to bring across to us, is this still active with your previous supplier 

Gareth_L