Menu
Reply
shankar86
  • 5
  • 0
  • 0
Tuning in
166 Views
Message 1 of 4
Flag for a moderator

phone number porting

Hi, 

We have recently set up our home tv, broadband, and telephone package and was meant to get our old phone number ported over. 

I understand it can take upto 10 days.

But its been over 2 weeks and the number hasn't changed. 

Would really appreciate your advice here and what to do next?

Thanks

0 Kudos
Reply
C_Butcher86
  • 564
  • 190
  • 164
Forum Team (Retired)
Forum Team (Retired)
158 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: phone number porting

Hi,

Please send me a PM with your account number and area ref and I can take a look at this for you.




To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


AllanSpeir
  • 2
  • 0
  • 0
Joining in
103 Views
Message 3 of 4
Flag for a moderator

Re: phone number porting

I have the same situation but can't find a number or contact point at Virgin to sort it out. Does anyone know who/how to contact at Virgin. The service centre telephone number is very well hidden

Cheers,

Allan

0 Kudos
Reply
Gareth_L
  • 5.56K
  • 337
  • 601
Forum Team
Forum Team
92 Views
Message 4 of 4
Flag for a moderator

Re: phone number porting

Hello AllanSpeir

Sorry to hear this is still ongoing

The number you wish to bring across to us, is this still active with your previous supplier 

Gareth_L

0 Kudos
Reply