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phone not working

had brand new superhub 4 delivered everything fine except the telephone is disabled on the router how do i enable it as my phone worked fine on the last hub

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Very Insightful Person
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Re: phone not working

Hello

I have escalated to the VM forum team, somebody will be along in this thread to resolve it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: phone not working

Hi bigweza,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear you're having some issues with the line. I can see that you've been able to arrange an engineer visit since posting, please let us know how this goes. 

 

Alex_Rm