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grahamwatton
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phone not working

Home phone is busy No dial tone No incoming calls

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Emily_G
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Re: phone not working

Thanks for the post Grahamwatton and welcome to our community.

 

I can see that you have contacted the team since your post regarding this.

 

How are your services looking today?

 

Let us know, Emily.

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Sugar239
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Re: phone not working

I have the same issue in the BS4 postcode area

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Emily_G
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Re: phone not working

Thanks for the post Sugar239.

 

Can we please confirm how long you've not had dial tone for? 

 

Are there any faults showing for you on our service status page

 

Thanks, Emily.

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Sugar239
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Re: phone not working

Since about 13.00 today. No known issues on the service status website. 

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Emily_G
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Re: phone not working

Thanks for checking that, just taking a look on our side it does look like a technician would be required so I've booked that in for you under the below information.

 

Tuesday 4th between 4pm and 7pm.

 

If you need to reschedule this you can do so on your online account here

 

Thanks, Emily.

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Sugar239
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Re: phone not working

Thank you Emily 👍

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