We have no phone line again in the Billinge area WN5, this is the 3rd time within a few weeks that this has happened. My inlaws live a few streets away from us and their phone line is also down. I cannot find a way to contact anyone regarding this apart from ringing from our mobile phones, which I refuse to do as we were hanging on for over an hour last time then got cut off!! I also cannot find an option for live online chat, is there such a thing?
My inlaws are in their 80s and their landline is their only way of contacting family.
Please can someone get back to me asap regarding this issue.
I am fed up of constant problems with Virgin Media!!