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hurn
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phone line noise

when you pick up reciever it sounds like old dial up connecting

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Ryan_N
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Re: phone line noise

Hi hurn, 

 

Thank you for your post and welcome to the forums 🙂 

 

Sorry to hear you're having this problem. Just to check a few things; 

 

  • Is the issue still present?
  • Have you been able to disconnect the phone and re-connect? 
  • Have you been able to try a different handset?
  • Are the any issues listed here relating to the problem; here?

Cheers. 

 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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hurn
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Re: phone line noise

Hi the fault is still there  no different hand set to try technician coming out Monday

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Corey_C
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Re: phone line noise

Thanks for your post and welcome to the Community Forums, hurn,

 

Sorry to hear that you have been having issues with your landline. I've run some remote diagnostic and it does show this as been addressed and resolved by our phone team. Do let us know if you need any further help.

We also do have an online troubleshooter that may also help with landline faults:  https://www.virginmedia.com/help/home-phone-line-faults

 

Cheers,

Corey C

 

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