phone line is dead, no calls in none out. Monitored alarm will not work without phone line. Very concerned. Outside wiring not looking good. No insulation and splayed wires. Spent hours trying to contact you. Very frustrating. Don't think Virgin are very good. Very poor installation. Quick fix is urgent because of the alarm.
Thank you for reaching out to us in our community, I am sorry to hear your landline still isn't working, so I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.