if the hub says "telephony (ready)" in green does that mean that the telephone service is provided via the hub?
reason i ask is that next to the wall point there is a virgin telephone socket (all fairly recently installed - see example photo), but as we don't physically have a phone to plug in it's unclear which method should be used if the need arose.
do both work or is it a "one or the other" system. if it's thru the hub and not the wall socker then we'll remove the un-needed wall socket.
That photo isn't mine, it's just an example photo of what is installed, I couldn't be bothered taking a photo so just pulled one from Google that showed that telephone socket I have (hence the use of the term example photo)
it seems that at some point since the virgin installation took place the telephone service has moved from standard wall socket to hub connection.
however, my self-install pack (that i received at the time) did not include the connector to allow a phone to plug into the hub.
can someone at viring arrange to have one sent out.
also, the property has two virgin wall sockets (1 downstairs, 1 upstairs), only 1 is being used (both live). i believe the un-used one should have a termination cap on it, but it doesn't and there wasn't any in the kit. can a termination cap be provided for the un-used feed.