I want to know why virgin removed my phone from my package when i did not request this and also now this service with virgin is awful and the cost is ridiculous now paying £62 just for internet am definitely leaving virgin after being a customer for over 4 years virgin gone to crap
Sorry to hear this has happened and you are thinking of leaving
As a rule we are not able deal with package changes on our Forums
This will need to be done by calling us or
Just send us a text* with a description of your problem to 07533 051809
if it’s about your cable services, or 07533 016422 if you have a query about your mobile services.
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