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Jackie1208
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outage

had problems with landline outage since Monday now they are saying it's my phone line so will send tech but it's been saying on website problem in area but fixed now but mine still off , I can't afford to keep taking days off last time I took time off for same reason it wasn't at my house after all I am in L 37 area 

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Lisa_CC
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Re: outage

A warm welcome to our Community Forum Jackie1208 and sorry to hear about your landline fault. I've had a peek at your details using the information we have on here and can see you've spoken to an agent about this. I can confirm that an engineer has been booked for the soonest available date and you can see the details via your online account  . 

 

I can also confirm that I cannot see any outages at the moment so the engineer visit is clear to go ahead. Do let us know how it goes.

 

Thanks,

 

Lisa

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