4 weeks ago
since moving from sky to vm , my new phone can ring out and is my number , when someone rings me , they get sky voicemail and my phone does not ring or register somone has called.
Go to Answer
Assuming this is mobile and you have transferred your number this sounds like a split port.
How long ago did you change?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
This is the mobile section. I'll move your post to home phones where there are more people to help
Found this answer helpful? Share it!
Thank you for your post, and welcome to the Community Forum! I'm really sorry to hear about this issues that you're having with your landline phone.
I'm just going to send you a Private Message so that I can confirm some details with you. Please look out for a purple envelope in the top right corner of your screen.