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no phone and tivo cutting out need engineer

80 year old mum left with no phone for 7 days and tivo box cutting out every 20 mins. No dialing tone on phone tried all the on line advice tried to call hung on for hours no response tried to text no answer. How do i get an engineer to come and take  look? or even get to speak to someone?? 

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Alessandro Volta
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Re: no phone and tivo cutting out need engineer

What does the service status page show in the account?


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Re: no phone and tivo cutting out need engineer

Good Afternoon @dingbat68 

 

Welcome to the forum and thank you for taking the time to post. 

 

I am more than happy to take a look into this for you. 

 

I will need to drop you a PM so that I can look further into this for you. 

 

Kind regards,

Zak_M

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