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no landline

I reported a problem for my friend    Tel  [REMOVED]   which was repaired on the 2nd April.  The same problem has arisen again no landline signal

Mr Marshall is 94 today he lives alone and has mobility problems he has an alert pendant to summon help if he needs     it   but its linked to a landline which is not working its imperative that the landline is working.    This is not the first time its happened.

He landline is literally he life line.   Can someone help him

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Re: no landline

I've escalated this for you BUT please do not EVER post peoples full name address and telephone number on a public forum for the world to see

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Re: no landline

tHANK YOU WILL NOT USE DETAILS ON OPEN FORUM

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Re: no landline


@historyman wrote:

tHANK YOU WILL NOT USE DETAILS ON OPEN FORUM


literally anyone can read that post, they could knock on his door pretend to be from VM and rob him

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Re: no landline

Hello historyman

Can you please check the purple envelope top right of your screen 

I need to take some account details so that we can get this sorted out 

Gareth_L

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