Virgin Media Community

[les1676]

I HAVE HAD NO LAND LINE FOR TEN DAYS NOW,TRIED ALL LAST WEEK TO GET THROUGH AND NOTHING,NOT AN ANSWER,SPENT TIME ON A COMPLAINTS CHAT,ALL WEEKEND CONNECTED,I GAVE THEM ALL THE INFO NEEDED,PROMISED TO GET IT SORTED ONLY TO BE TOLS,SORRY YOU HAVE TO CALL,BUT HOW CAN I CALL WHEN NO ONE ANSWERS,I SAID BOOK AN ENGINEER,SORRY CANT DO THAT,I FEEL LIKE THROWING THE PHONE OUT OF THE WINDOW,10 DAYS AND STILL NO SOLUTION,JUST HOW DO I GET THIS SORTED ????

[carl_pearce]

Do you have an internet connection with Virgin Media as part of your package?

[les1676]

no its connected to old bt cable wall socket 

[carl_pearce · Accepted solution]

Try texting on 07533 051 809

At least you won't be on hold for ages!