no dialling tone

[spotless]

old dual phones lost dialling tone...just bought new dual phones no dialing tone   tried a working non cordless phone no dialing tone ..has to be a fault elsewhere ...how can i get an engineer to take a look at this fault please ???

[Vikki_M]

Hi @spotless

Thank you for your post and welcome to our community.

I am sorry to hear about the issues you are having with the land line. 

Are you plugged into the master socket?

It will have a larger socket and contain a logo
of Virgin Media, NTL, Telewest or Nynex. Any extension sockets will be smaller and have no logo.

Please pop back to us when you can. 

[spotless]

no just a old single socket

[Molly_T]

Thank you for confirming! We will need to send you a PM to confirm a few account details so we can further investigate this for you and book a technician if needed. 

I will send you a PM now - you can find it in the top right corner of the page in your Inbox. 

All the best!