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no dialling tone

Joining in

old dual phones lost dialling tone...just bought new dual phones no dialing tone   tried a working non cordless phone no dialing tone ..has to be a fault elsewhere can i get an engineer to take a look at this fault please ???


Forum Team
Forum Team

Hi @spotless


Thank you for your post and welcome to our community.


I am sorry to hear about the issues you are having with the land line. 


Are you plugged into the master socket?


It will have a larger socket and contain a logo
of Virgin Media, NTL, Telewest or Nynex. Any extension sockets will be smaller and have no logo.


Please pop back to us when you can. 

Vikki - Forum Team

New around here? To find out more about the Community check out our Getting Started guide

no just a old single socket

Thank you for confirming! We will need to send you a PM to confirm a few account details so we can further investigate this for you and book a technician if needed. 

I will send you a PM now - you can find it in the top right corner of the page in your Inbox. 

All the best!