old dual phones lost dialling tone...just bought new dual phones no dialing tone tried a working non cordless phone no dialing tone ..has to be a fault elsewhere ...how can i get an engineer to take a look at this fault please ???
Thank you for your post and welcome to our community.
I am sorry to hear about the issues you are having with the land line.
Are you plugged into the master socket?
It will have a larger socket and contain a logo
of Virgin Media, NTL, Telewest or Nynex. Any extension sockets will be smaller and have no logo.
Please pop back to us when you can.
Vikki - Forum Team
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Thank you for confirming! We will need to send you a PM to confirm a few account details so we can further investigate this for you and book a technician if needed.
I will send you a PM now - you can find it in the top right corner of the page in your Inbox.
All the best!