Good Morning M11K,
Thanks for your post and a very warm welcome to our Community Forums!
Sorry to hear you've been having issues with your phone line.
I've taken a quick look into your account and can't see any outages currently.
How is the service looking today?
Can you please advise me if you've been able to test the line with only one phone connected on the line via the master socket?
Kindest regards,
David