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jdcullen
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no dial tone after phone call cut off

The phone was in use, then suddenly it just cut off.

After this there is no dialtone (i.e. can't dial out).

I have run tests on service status and result came back as inconclusive.

phone number given on results page (03330003101) states wait time of over 1hr, so posting here hoping for quicker resolution.

 

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Emma_C
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Re: no dial tone after phone call cut off

Hi Jdcullen, 

Thanks for your post and welcome to our community. 

Really sorry to hear this, I can appreciate the frustration. 

I've had a look into the back end of things and can see that you've since spoken to the team who are looking into this for you. 

Please let us know if you need any further help.

Emma_C - Forum Team
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