Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
colliwobble
  • 2
  • 0
  • 0
Joining in
137 Views
Message 1 of 4
Flag for a moderator

no dailing tone on home line

on ‎16-01-2021 14:12

no phone line connection , rang 0333 0003101 waited 30 minutes (charged) then the phone was put down on me.

0 Kudos
Reply
John_GS
  • 8.19K
  • 446
  • 717
Forum Team
Forum Team
98 Views
Message 2 of 4
Flag for a moderator

Re: no dailing tone on home line

on ‎17-01-2021 13:51

Hi colliwobble

 

Thanks for posting and welcome to the community. 

 

My apologies for the phone line issues and also call experience; it wouldn't be terminated intentional. 

 

I've checked the system today and can confirm it should be resolved for you now. Can you confirm this is the case?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
colliwobble
  • 2
  • 0
  • 0
Joining in
56 Views
Message 3 of 4
Flag for a moderator

Re: no dailing tone on home line

on ‎24-01-2021 09:45

Thankyou for you're response , the telephone issue has been resolved.

0 Kudos
Reply
Katie_WT
  • 4.47K
  • 275
  • 511
Forum Team
Forum Team
51 Views
Message 4 of 4
Flag for a moderator

Re: no dailing tone on home line

on ‎24-01-2021 10:37

Glad to hear it @colliwobble

 

Thanks so much for keeping us posted. Hope you have a good weekend. Stay safe 

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply

Digital life blog

News

Help videos

Help forum