new voip line rig ever 50 minutes on the dot

[rmd69]

Hi,  i have just been switched from the traditional land line to VOIP, for some reason every 50 minutes the phone rings once then cuts off no number on caller display , it all working correctly receiving and calling ok apart from the Phantom calls, I have looked at all other appliances to see if this could be triggering the phone ie alarms cctv and heating , any ideas virgin said it was the bt phone but removed everything and put i a non bt phone still doing it 

[dgray]

Yes! I noticed it has now stopped for me, too. What joy haha. Thanks to whoever was responsible for fixing it. 🙂

[Paulina_Z]

Hi @dgray,

Glad to hear that the issue has been resolved for yourself as well! 

Apologies for this issue to be ongoing for longer than expected. Please let us know if there's anything else we can do to help.

Thanks! 

[Lynseth1975]

Thank you, sorted at last! No more ringing every 50 minutes 👏 

[Vikki_M]

Hi Lynseth1975

We're happy to hear this is now resolved for you 🙂

We do apologise for any inconvenience that may have been caused.