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neighbours landline dead after work on broadband line

Tuning in

Hi there. I was having issues with my broadband which seems to have been addressed but now my neighbors home phone is extremely crackly and impossible to hear anything.

 There was a guy working today and the issues started immediately after they left.

 She is currently undergoing cancer treatment and is contacted by the hospital daily. She does not have a mobile so is very stuck. 
i am totally unable to reach a human on customer service numbers.

 She is also a virgin customer. Appreciate any rapid help you can offer


Forum Team
Forum Team

Hi @eoindolan84,

Welcome to our community forums and thank you for your first posts.

Sorry to hear about your neighbor's landline. We can understand your concern and we want to best help. For this reason, I have sent you a private message. Please look out for the purple envelope and provide a response when you can.


Forum Team

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