After entering the number, the message reads "busy". I have checked the service status and no fault was found.
Thanks for posting and welcome to the community.
My apologies for the landline issue. Is this for all numbers dialled you get this error or specific ones? Also, can you receive calls and is there a dial tone?
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
Thanks for your reply John. I've just tried it again and it now seems to be working. No idea why!
That's great news
Thanks for letting us know its back on again