Virgin Media Community

[mick-w]

when I dial out from my home phone, it tells me number is not available, yet the number rings. I have dialled my own mobile number it rings. I then get a message from virgin media telling me that I have a voice mail from an unrecognised number. I have tried dialling our home phone and it does not connect. 

[Zak_M]

Good afternoon @mick-w 

Welcome to the forums and thank you for taking the time to post, 

I am sorry to hear that you are having some issues with your services. 

Are you able to let us know if your landline is connected via the hub or via the wall socket? 

Do you have a dial tone when trying to call out? 

Kind regards,

Zak_M