Virgin Media Community

[jgretton]

When my landline was originally installed I wished to be listed in phone directory.  I am now getting a great deal of scam calls and wish to be ex directory but do not know how to do this.  Any suggestions?

[Zach_R]

Hi @jgretton,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm so sorry to hear that you're receiving some unwanted calls. If you want some help with your number being made ex-directory then we can certainly look into that. Please respond to the private message that I'll be sending to you shortly and we'll go from there.

Thanks,
 

[Zach_R]

Hi @jgretton,

Thank you for getting back to me via private message. As we discussed there, this matter should now be addressed and resolved for you with the changes taking affect in the near future.

Please do let us know if there's anything more that we can assist you with.

Thanks,