loss of landline

[drew1950]

Have had no landline for over 2 weeks but service check says no fault. have changed phone and leads but of no use. Going round in circles with virgin help

[Travis_M]

Hi @drew1950

Thanks for posting on our community forum, a big warm welcome with this being your first post!

Good afternoon and sorry to hear about your landline issue, I am going to drop you a private message now to collect some more information so we can investigate this further. Please keep an eye on your inbox for a message from myself.

Regards

[Travis_M]

Hi @drew1950

Thanks for your response and confirming the details via Private Message.

Great to hear you already now have a technician booked in, please do keep us updated with how that goes 🙂

Regards

[drew1950]

technician came out today and connected landline through the hub. everything is now working fine.

Regards

drew1950

[Travis_M]

Hi @drew1950

Thanks for your response and good afternoon to you

Great to hear this is all connected up for you now! I hope you have a great day. Please be sure to contact us if you require any further assistance.

Regards