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kevinbriscoe25
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line cord error

Hi there

we have developed a sudden fault with our landline. The BT phone is showing in the display - Please check the line cord

We cannot currently make or receive calls. I have rebooted the phones and checked the internal cables for the house and all seems to be in order.

Thanks

 

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Emily_G
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Re: line cord error

Thank you for the post Kevinbriscoe25 and welcome to our community.

 

From the message showing on your phone it sounds like this may need an engineer appointment.

 

I'm going to pop you over a private message now if you can please respond to this by going to the purple envelope in the top right of your screen.

 

Thank you, Emily.

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