Menu
Reply
BIGIAN
  • 42
  • 1
  • 2
On our wavelength
245 Views
Message 1 of 6
Flag for a moderator

line chord error

Hi my phone is saying line chord error be installed for 8 years never had this problem/Also run test comes back inconclusive

0 Kudos
Reply
Emily_G
  • 4.82K
  • 209
  • 286
Forum Team (Retired)
Forum Team (Retired)
227 Views
Message 2 of 6
Flag for a moderator

Re: line chord error

Thanks for the post Bigian.

 

Have you been able to try an alternative handset on the line? 

 

Let us know, Emily.

0 Kudos
Reply
BIGIAN
  • 42
  • 1
  • 2
On our wavelength
222 Views
Message 3 of 6
Flag for a moderator

Re: line chord error

yes still the same possibly the internal wires as they look a mess tbh

0 Kudos
Reply
Emily_G
  • 4.82K
  • 209
  • 286
Forum Team (Retired)
Forum Team (Retired)
220 Views
Message 4 of 6
Flag for a moderator
Helpful Answer

Re: line chord error

Thank you for checking, I've booked an appointment on the next available date using the forum information. 

 

Please check the details of this and reschedule if needed on your online account.

 

Thanks, Emily.

0 Kudos
Reply
BIGIAN
  • 42
  • 1
  • 2
On our wavelength
154 Views
Message 5 of 6
Flag for a moderator

Re: line chord error

i cant see any appointment

0 Kudos
Reply
John_GS
  • 9.18K
  • 494
  • 831
Forum Team
Forum Team
147 Views
Message 6 of 6
Flag for a moderator

Re: line chord error

Hi BIGIAN

 

I'm really sorry about that.

 

I'll PM you now to advise of the date

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply