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wyre
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letter about phone upgrade

to day i reccived a letter from yourselves  about my home phone  that the phone services will be down on the 29th from 7 am till 3 pm  for  upgrade in the area.is this anything  to do with fibre phones you have mention ,   i will have to notify my lifeline and smoke alarm  provider that  my  alarms that they will be off line for this period, as if they try to contact me and can not getme  they will be setting there emergency  procedures  up .

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Tom_F
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Re: letter about phone upgrade

Hi wyre, thanks for your post.

 

Sorry to hear about the maintenance that's due in the area. I can understand your concerns with the alarms being connected. Let us take a look and see if we can get any more information around this for you, just get back to me via PM and we'll take it from there.

 

Tom

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