on 26-12-2023 22:41
My landline is not working . Not worked for 3 days. There is no dial tone . I have checked service status and it says it is working . How do I report it ?
on 26-12-2023 23:15
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 27-12-2023 08:04
Hi Flick1,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your landline service.
We are more than happy to take a look into this for you.
I will private message you now to confirm your details.
^Martin