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cagzy
Joining in

do Virgin leave you without a landline if the Internet goes down because mine did when it went down last week

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japitts
Very Insightful Person
Very Insightful Person

The new hub-based landlines will lose service during internet outages, yes.

This is mentioned in the FAQs - https://www.virginmedia.com/help/landline/fibre-phone-faqs "Will my home phone still work in a power cut or network outage"

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1 REPLY 1

japitts
Very Insightful Person
Very Insightful Person

The new hub-based landlines will lose service during internet outages, yes.

This is mentioned in the FAQs - https://www.virginmedia.com/help/landline/fibre-phone-faqs "Will my home phone still work in a power cut or network outage"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks