Hi @gracy56
Welcome back to the community. Sorry to hear that your having issues with your landline. I can see that you had a thread open on the same issue on Tuesday.
I can see that there is currently an outage affecting the Virgin Phone services at this time. You might find that your Virgin Phone service isn't working at the moment. We are investigating and working to resolve as quickly as possible. Please accept our apologies for any inconvenience caused.
The estimate fix time of this outage is today 24/07/2022 at 16:00. You should be able to see all outage information via our service status page here. Please let us know if you have any further issues.
Here to help 🙂
Virgin Media Forums Agent
Carley
