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Saggy154
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landline

I am a new customer to Virgin, I am keeping my original phone number. Can you tell me when it will be connected, when I call my landline it rings on my mobile but not in my flat. Does it take time to change over ? Thanks. 

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Very Insightful Person
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Re: landline


@Saggy154 wrote:

I am a new customer to Virgin, I am keeping my original phone number. Can you tell me when it will be connected, when I call my landline it rings on my mobile but not in my flat. Does it take time to change over ? Thanks. 


Firstly, have you removed your phone from the BT line sockets & plugged it into Virgins master socket (or if using VoIP used the adaptor provided to plug your phone into your internet hub?

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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