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landline switchover

B1llys
Joining in

forgotten my switchover date, how can I find it. I’m in area 31 if that helps.

1 ACCEPTED SOLUTION

Accepted Solutions

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @B1llys,

Thanks for having that private chat with me and glad we could go about discussing this. If you require anything further do please let us know.

Joe

See where this Helpful Answer was posted

6 REPLIES 6

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @B1llys,

Welcome to the Community Forums and thanks for the post.

With regards to your switchover, if you are currently being migrated over, you would have received a letter confirming this along with your adaptor to plug in, this letter would state the date of your switchover.

Joe

got the adapter plug & paperwork related to that but no letter re switchover date

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @B1llys,

Thanks for getting back to me, on the letter with the adaptor are no dates mentioned there? If not you may have also received an email/text with regards to this, you may want to check your junk/spam folder.

Joe

already checked everywhere I can think of, if there doing it by area number surely this would be on their website, which Ive also checked 

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @B1llys,

Its no problem that you cannot find this, I will be able to confirm this with you once I gather some information from you in a private message, if you have not used this feature before you can access it via the envelope at the top of your screen.

Joe

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @B1llys,

Thanks for having that private chat with me and glad we could go about discussing this. If you require anything further do please let us know.

Joe