Hi unlucky1
Thanks for getting in touch. Apologies for the incoming call issue on the landline. I've ran some checks here and no issues are showing, no outages etc.
I presume because you can call out, does this mean you have a dial tone on your landline? Also, is it all calls that can't get through or certain numbers?
Thanks for confirming about the different handsets as well 🙂
Kind regards,