Menu
Reply
Lizparkin
  • 3
  • 0
  • 0
Tuning in
301 Views
Message 1 of 6
Flag for a moderator

landline phone in area 20

hi, does anyone know of an issue with Virgin landline in area 20 (Poole, Dorset) will not dial out or receive calls

0 Kudos
Reply
Malika31
  • 2
  • 0
  • 1
Joining in
291 Views
Message 2 of 6
Flag for a moderator

Re: landline phone in area 20

Hi, I’m in area 20 and our phone has’nt worked since 10am this morning, can’t contact to report as I’ve only got a pay as you go mobile, there does’nt seem to be any other way to report any fault.

Lizparkin
  • 3
  • 0
  • 0
Tuning in
285 Views
Message 3 of 6
Flag for a moderator

Re: landline phone in area 20

Thanks for the reply, I’ve now found out that Virgin are aware of the phone problem and hope to have it fixed by 28th.  If you sign into your account and check the service status, you can register your loss of service and they might even give you some money off! 

0 Kudos
Reply
Gareth_L
  • 7.86K
  • 464
  • 874
Forum Team
Forum Team
238 Views
Message 4 of 6
Flag for a moderator
Helpful Answer

Re: landline phone in area 20

Hello Lizparkin

Can you please let us know once this has been resolved 

Apologies for any inconvenience this may have caused you 

Gareth_L

Lizparkin
  • 3
  • 0
  • 0
Tuning in
223 Views
Message 5 of 6
Flag for a moderator

Re: landline phone in area 20

Fixed now. Thanks 

0 Kudos
Reply
Corey_C
  • 4.78K
  • 243
  • 398
Forum Team
Forum Team
183 Views
Message 6 of 6
Flag for a moderator

Re: landline phone in area 20

Thanks for the update. Glad to hear it's fixed.

0 Kudos
Reply