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landline not working

Clairecurtis061
Tuning in

We are unable to make or receive calls from the Landline.  I contacted Virgin on Friday and they have arranged for a new Hub to be sent out as we will need this for the line change over on 19th July.  Also advised the landline would be back working in about 24hrs, however this is still not working.  Any suggests please.

1 REPLY 1

Vikki_M
Forum Team
Forum Team

Hi Clairecurtis061

 

Thank you for your post and welcome to our community.

 

I am sorry to hear that.

 

I will send you a private message now so I can check the order and assist further.

 

Please look out for the purple envelope in the top right of the page and pop back to me when you can.

 

Vikki - Forum Team


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