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digger35
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landline not working

No dial tone for a week, then a few bleeps from the phone, pick up the receiver and only static. unable to contact engineer as do not have a working phone.

please can someone help?

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Molly_G
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Re: landline not working

Hi @digger35,

 

Welcome to the forums and many thanks for your post. I'm so sorry to hear of the issues you're having with your landline currently.

 

I have been able to locate your account using your forums details, but have been unable to run further checks on your landline. I would like to get a tech visit booked in for you so we can resolve this. I'll just send you a private message so we can get this sorted - please look out for the purple envelope at the top of the page.

 

Many thanks,

 

 

Molly_G
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Molly_G
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Re: landline not working

Hey @digger35,

 

Thanks so much for getting back to me - that's all booked in for you. 

 

You can view your appointments via your online My VM Account and also change the date/time there too if needed.

 

Let us know how you get on! 

 

Kind regards,

Molly_G
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