landline failure

[groushko]

My landline has lost dialling tone since Thursday. Cannot make outgoing calls. Incoming calls do not ring here but go to voicemail (which I can't pick up) Have checked all wall connections.

[Molly_T]

Hi Groushko, welcome to the community! Thank you for posting to bring this to our attention. 

So sorry to hear you are experiencing issues with your landline service. 

 Having had a look on our systems I can see you are currently experiencing an outage that is affecting your landline service. If you ever have a loss of service and need to check for any local outages you can do so here: https://virg.in/servicechecker or by calling 0800 561 0061. The outage checker will provide updates on estimated fix times/dates. 

If you are still experiencing issues and there is no longer an active outage showing on the checker please get back in touch to let us know and we will offer further support!

All the best.