Virgin Media Community

[makumgav]

Before I can have a look at this I just need to ask you a few security questions
Can you confirm the following please,
[removed]

Regards
Gareth_L

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[makumgav]

 got this message 2 hr ago and I responded, but nothing back ...its rubbish this service 😡

[makumgav]

[Alex_RM]

Morning makumgav,

I can see you've sent my colleague a private message, I assure you this will be picked up asap.

Thanks for your patience,

Alex_Rm

[makumgav]

Yeh.....That was ysterday ????

[Alex_RM]

Due to the agent's shift pattern you may not get an immediate response makumgav,

I assure you the agent will be in touch when they are on shift.

Alex_Rm