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Val41
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how to register as vulnerable

Please could you advise me on how to register my Mother as vulnerable, she has a necklace alarm button in case she falls.

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Aaron2
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Re: how to register as vulnerable

You can call in & have it amended or wait for a member of the forum team who may be able to help.

It may require speaking to your mother to pass DPA in-case it's an account holder only action.


** I work for VirginMedia but all opinions posted here are my own.
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Katie_WT
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Re: how to register as vulnerable

Hi there @Val41

 

Welcome to our Community and thanks for your first post; I have also located your other post about your caller display not working and was about you pop you a Private Message to assist you with that one. 

 

More than happy to help register your Mum's account at the same time. Please look out for a Purple Envelope in the top right of the page and pop me a reply when you can. 

 

Cheers

Katie - Forum Team


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