Menu
Reply
gedbloggs
  • 15
  • 0
  • 3
Tuning in
199 Views
Message 1 of 4
Flag for a moderator

how do you book an engineer

Can anyone tell me hoow to book an engineer as i   cant  find a link on here and also cant find a number. The landline  is dead and have tried the phone at my sone house and it works fine so need someone to  take a look at the line.hAVE DONE A LINE TEST AND SAYS ITS FINE?.

0 Kudos
Reply
John_GS
  • 9.19K
  • 494
  • 831
Forum Team
Forum Team
191 Views
Message 2 of 4
Flag for a moderator

Re: how do you book an engineer

Hi gedbloggs

 

Thanks for posting and apologies for the landline issue.

 

I can see from checking the system that you have booked in an engineer visit in.

 

Please let us know how the visit goes.

 

Kind regards,

 

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
gedbloggs
  • 15
  • 0
  • 3
Tuning in
106 Views
Message 3 of 4
Flag for a moderator

Re: how do you book an engineer

  • Managed to book an engineer who called the next day and fixed the issue.He did say if it packed up next time they would have to put a new line in.
0 Kudos
Reply
Steven_L
  • 5.28K
  • 371
  • 538
Forum Team
Forum Team
102 Views
Message 4 of 4
Flag for a moderator

Re: how do you book an engineer

Glad to hear that you could book an engineer and get this sorted @gedbloggs.

 

Please let us know if you have any issues in the future and we can arrange for a new line to be put in.

 

Regards

Steven_L

0 Kudos
Reply