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how do i order new hub for fibre phone

nigelkirkman
Joining in

I need to order a new hub for fibre phone but there is no choice on virgin media 150

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi nigelkirkman, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

I'm sorry to hear you've had issues with getting a new hub to allow you to switch to the new phone system. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks,

Kath_F
Forum Team

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