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home phone not ringing or sound when making call or receive

no ringing or sound receiving or making call, no connection ringtone yet connection timer showing connected after the first number dialed 

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Re: home phone not ringing or sound when making call or receive

Hi om6557,

 

Welcome to the community forums and thank you very much for your post. We are very sorry to hear you have had some issues with your landline, we would certainly like to have a further look into this for you. It will require a private message in order to ask some security questions and gather further details from you. I will follow up right away.

 

Many thanks,

 

Louis

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