home phone flashing red telephone icon

[langridgepeter]

Been with Virgin many years , cannot wait till my contract ends in 5 months.

Told fault is my phone ,so purchased new ones .

Still faulty , Virgin I.T said my new phone was faulty.

In process of buying new phone ; asked if an engineer could call , with there phone to prove this.

You cannot get an engineer appointment because I.T say nothing is wrong

[Akua_A]

Hi @langridgepeter 

Welcome back to our community forums and sorry to hear you have been having issues with your landline. We can understand the inconvenience caused especially after changing the handset. We want to do our best to look into this for you. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,