So, the other day I got a strange call, I said hello and there was a long pause before the caller said hello, I asked it who it was and....silence, I could hear background noise only. I hung up, picked up the receiver and there is now just a constant beep beep like an engaged tone and I cant dial out, listen to messages, nothing. I can still receive calls though . Did a test, pulled wire in and out of wall and still same noise. Help!
hi, I am having the same issue here. just managed to get a dialling tone, so trying to speak with virgin to find out what is going on. in addition to this outgoing calls to 123 @ 26p each for calls we have not made. there is something going on here.
After spending 35 mins waiting to speak with somebody, they have decided to send an engineer to check the phone line. I raised the issue with these charges being made and they want to wait for the engineers report!!
Our phone rang 4 times between the hours of 00.00 to 07.00 this morning, checked to see who had called and it only reported a call made to the landline on 9th December.
It just makes me wonder, if the quiet calls and these charges have a pattern, so I am recording times to establish. Unless Virgin come up with the answer, refund and solution!!