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colliwabs
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home phone and Hub 3 not working

on ‎26-04-2020 13:50

Hi

My mother has moved into sheltered accommodation and had a virgin home phone put in. it is connected to a hub 3.0 via a Burnside fixed cellular terminal. when it was put in the guy said never unplug it. Unfortunately she accidently turned it off and now the red phone light is flashing and it will not allow calls in or out. it says that you can ring emergency and then starts to act like a mobile phone 

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dannylau
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Re: home phone and Hub 3 not working

‎26-04-2020 14:00 - edited ‎26-04-2020 14:01

I've read through the manual and it looks like there are back up batteries that last for about 50 hours, the red light means charging from what I can see, it may just take a while to charge back up again

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